They flat-out lied about when my package would be delivered. Tracking said the package would be delivered today, but when I called after waiting all day, the woman who answered the phone said that no package sorted after 8 AM went out the same day and therefore my package would arrive tomorrow. Her computer said tomorrow's date where mine said- still says -today's. So they knew from 8 AM this morning that my package wouldn't be arriving today, and yet they let the tracking go on saying an incorrect date. In other words...they lied. End of story.
Disgusting behavior from whoever answered the phone.
The service at this location is hard to rate, often busy/slow but sometimes quick/efficient. Staff is friendly. However, my main objection is the huge mural above the window which portrays a relaxed white man, fully clothed on one side and a black man, shirtless with a bundle on his shoulders. How can this kind of unfortunate and racist image still be permitted in a public building..?
Completely disregarded everything I had to say, cut me off multiple times, just to not help at all. Called to track a package with an incorrect address - she flat out lied about it's where abouts and stated "it was already out for delivery" even though the post office JUST opened and my package was JUST sent to them last night.
Rudest woman on the planet answered the phone. Was completely bothered that I needed to locate a package. I guess I'm supposed to call pizza Hut for that.
My pkg posted that it was delivered at 5:41pm I was home and I know they never came never got my pkg
If you're not going to properly do your job you don't deserve it.
United States Postal Service is a US Post Office based in Medford, Massachusetts. United States Postal Service is located at 20 Forest St, Medford, MA 02155, USA.
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